Shipping

Orders are shipped from Surrey and or Maple Ridge B.C. Canada

2-3 business days from the date of purchase (unless other wise noted)

Surrey & Surrounded Area (2-3 business days)

Free Pickup or Meet Ups Use Code “ Local” at checkout under shipping.

I will be notified and I’ll contact you and we could set up a time.

SHIPPING WITHIN CANADA

"Standard" Shipping via Canada Post is 3-5 days within British Columbia and 7-9 days national.

"Express" Shipping via Canada Post is "next day" within BC and 2 days national.

Where possible, please provide a numbered street address instead of a PO Box.

INTERNATIONAL SHIPPING (OUTSIDE CANADA)

United States: allow 5-10 business days.

International: allow 10-15 business days.

Orders outside of Canada ships without tracking and Delush Bath & Body is not responsible for lost or stolen packages. Please ensure your shipping information is correctly given at the time of checkout, as we do not offer refunds or replacements for item sent to the wrong address.

For United States and International order, we can ship your package with tracking for an additional fee upon request (price does depend on your location)

ORDER TRACKING

Tracking Information is provided to customers within (Canada)

 It is the buyers to monitor the status of the parcel in transit. This information allows the buyer to estimate when their order will arrive as well as alert them not to miss delivery attempts, delays or other delivery complications that may require further action. Should the buyer fail to collect or arrange re-delivery of the parcel resulting in it being “returned to sender”, they will be responsible for any subsequent re-delivery charges incurred.

SHIPPING DELAYS, DAMAGE & LOSS

We securely pack all orders before shipping them out. Unfortunately, delays, damage and loss of parcels are a possibility during transit and in these events, we cannot be held responsible once orders are handed over to the respective shipping service.